Shipping Process

All orders placed by 3 p.m. PST Monday through Friday will be processed and shipped the same day. Orders placed after 3 p.m. PST on Friday and all orders placed on Saturday and Sunday, will be processed on the following Monday (excluding holidays). All orders are processed and shipped from our warehouse in San Diego, California.


Shipping Confirmation

You will receive an email confirmation with the tracking number once your order has been shipped. Click on the tracking number within the email to view the status of your package. You may also call customer service at our toll free number: 877-587-6974 Monday through Friday 9:00 AM – 6:00 PM to receive an update on your order status.


P.O. Boxes and APO & FPO Addresses

We offer shipping to PO Boxes and APO/FPO addresses using USPS First Class, USPS Priority, or USPS Express. FedEx will NOT ship to PO boxes and APO addresses.


Shipping Times & Rates

Order Weight Shipping Service Delivery Time Notes
Weight = 13 oz. USPS First Class 3 - 5 Business Days
13 oz. < Weight < 3lbs USPS Priority Mail 1 - 3 Business Days
Weight = 3 lbs. and/or Large Box FedEx Home Delivery 1 - 5 Business Days
Any weight USPS Priority International 6 - 10 Business Days
Any weight FedEx Express Saver 3 Business Days Item and order time restrictions*
Any weight FedEx 2-Day 2 Business Days Item and order time restrictions*
Any weight USPS Express Mail 1 Business Day Item and order time restrictions**

*FedEx Express Restrictions. Order must be placed before 3 PM PST
**USPS Express Restrictions. Order must be placed before 12 AM noon PST


FedEx Home Delivery Service Map

FedEx Service Map for Butterfly Craze Fedex Service Map Legend